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Test Zendesk webhooks

Zendesk sends webhooks for ticket activity through triggers and automations, and for user, organization, and help center events. Capture them on a free webhooks.cc endpoint to see exactly what Zendesk sends, then replay deliveries or forward them to your local handler.

Start free:

No credit card · 50 requests/day free · or get a guest URL without an account

Prefer a walkthrough? Read the local webhook testing guide.

How to test Zendesk webhooks

  1. 1

    Create a webhook endpoint

    Sign in free with GitHub, Google, or email to create a persistent endpoint — or grab an instant guest URL at webhooks.cc without an account.

  2. 2

    Point Zendesk at your URL

    Paste the endpoint URL into Zendesk: Admin Center → Apps and integrations → Webhooks → Create webhook.

  3. 3

    Inspect what arrives

    Each delivery appears live in the dashboard with method, headers, body, query parameters, and source IP.

  4. 4

    Forward to localhost or assert in CI

    Run whk tunnel <port> to forward webhooks to a local server, or use the TypeScript SDK to wait for and assert on deliveries in tests.

Zendesk webhook authentication

Auth headerx-zendesk-webhook-signature
AlgorithmHMAC-SHA256
Verification in webhooks.ccCapture deliveries to inspect raw signature material

The signature is base64(HMAC-SHA256(timestamp + body)), with the timestamp from x-zendesk-webhook-signature-timestamp.

New to signature verification? Read the webhook signature verification guide.

Everything in one place

  • Live dashboard — see deliveries the moment they arrive
  • Forward to localhost with whk tunnel
  • Replay any captured request to any URL
  • Mock responses with custom status, headers, and body
  • TypeScript SDK assertions for CI
  • MCP server for AI coding agents

Zendesk webhook questions

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